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Alienware Reviews & Awards

award Alienware Wins Readers’ Choice Award in PC Magazine’s 18th Annual Reader Satisfaction Survey

In only its first year of consideration, Alienware won a prestigious Readers’ Choice Award in PC Magazine’s 18th annual Reader Satisfaction Survey and earned a final rating of 8.8, which represented the highest score of any Windows®-based desktop manufacturer.

The Reader Satisfaction Survey polled nearly 14,000 computer users and appears in the September 20, 2005 issue of PC Magazine. Commenting on Alienware’s performance in the survey, PC Magazine stated, “You couldn’t ask for a better debut. With its first appearance in our annual Reader Satisfaction Survey, Alienware receives a higher overall score than any other Windows desktop manufacturer, including much larger players such as Dell, Gateway, HP, Lenovo/IBM, and Sony.”

In the reliability category of the survey, Alienware also received the highest score among Windows desktop manufacturers, finishing with a rating of 8.7. PC Magazine said, “Alienware’s fast, rock-solid desktops prove that even a boutique vendor can take the prize.”

“Alienware’s high approval ratings by PC Magazine’s readers mirror the results of recent studies by IDC, PC World, and others,” said Brian Joyce, director of marketing for Alienware. “They all reinforce the fact that Alienware is a step above other manufacturers in performance, reliability, service, and other factors vital to consumers.”


award
Alienware Aurora 7500
Powerhouse performance, dandy display, and strong sound make for a great gaming, graphics, and media system.

“The well-equipped Alienware Aurora 7500 comes packed to the gills with top-notch components -- it has a 2.4-GHz Athlon 64 X2 4800+ dual-core processor, 1GB of DDR400 SDRAM, an ATI Radeon X850 XT graphics card (with 256MB DDR SDRAM), and two 160GB hard drives in a striped RAID configuration.

In our previous tests of the Athlon 64 X2 4800+ processor, PCs with this dual-core chip performed admirably, consistently beating systems that used Intel's dual-core Pentium EE 840 across the board. The Aurora 7500 likewise sailed briskly through many portions of our WorldBench 5 test suite and turned in an impressive overall score of 118.

One of the biggest performance benefits of using a dual-core CPU -- as demonstrated by the Aurora 7500’s test results -- appears when you work with multiple applications simultaneously. In WorldBench 5’s multitasking test component, the Aurora 7500 took 386 seconds to complete the test, handily beating the 585 seconds required by the MTower 64 AGE-SLI... On the graphics side, the Aurora sailed through most of our test games with ease...

The shiny, jet-black Aurora 7500 shares the same showy design as its predecessor (the Aurora 5500), including curvy, silver ventilation grilles that wrap around the sides and add to the machine’s powerhouse appearance. Our review system came with a dual-layer DVDRW drive, a floppy drive, and a media card reader -- all residing behind a hinged front panel.

Using a screwdriver to open the case, I found it relatively easy to remove the lockable side cover. The company pads the spacious interior with sound-dampening rubber foam, and ties and fastens most of the wires and cables to keep things well organized. The ample expansion options include three open externally accessible drive bays, four open internal drive bays, two open memory sockets, two open PCI slots, and three open PCI Express slots (two X1, one X16).

The large BenQ Q20U3 20-inch LCD bundled with our review unit was another major plus. This versatile model is a joy to set up and use: It tilts, swivels, rotates, and is vertically adjustable at a generous range of up to five inches. It also has three USB 2.0 ports (plus one upstream port for connecting to the PC) as well as composite and S-Video ports. Image quality was generally strong with...colorfully vivid graphics with rich flesh tones and fine details even in the shadows and highlights. DVD movie playback was outstanding, featuring bright, attractive color and smooth action. The superb cinematic-quality surround sound from the accompanying Logitech Z-5300e 5.1-channel sound system adds the finishing touch to the Aurora 7500’s suitability as a choice gaming or media center system. Music CDs also sounded elegant and powerful, with no distortion in the high tones or low bass.

The useful documentation includes a general user’s manual with a troubleshooting section, as well as various component guides.

Upshot: ...This power-packed Alienware Aurora 7500...makes an excellent choice for gaming or media center use.”